1. Introduction
TubeCraft ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at TubeCraft (the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
2. Information We Collect
2.1 Information You Provide
- Account registration details including your name and email address
- Payment information processed securely through Razorpay and Stripe (we do not store card details)
- Content you input into our tools such as video titles, topics, transcripts, and keywords
- Communications you send us including support requests
2.2 Information Collected Automatically
- Usage data including which tools you use and how frequently
- Device information including browser type, operating system, and IP address
- Cookies and similar tracking technologies for authentication and session management
2.3 Information from Third Parties
- If you sign in with Google, we receive your name, email address, and profile picture from Google
- Payment status and transaction references from Razorpay and Stripe
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process payments and manage your subscription or credit balance
- Provide, operate, and improve the Service
- Generate AI-powered content on your behalf using the Anthropic Claude API
- Send transactional emails such as receipts, password resets, and account notifications
- Respond to your comments and support requests
- Monitor and analyse usage patterns to improve our tools
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information only in these circumstances:
- Service Providers: We share data with third-party vendors who assist in operating our Service, including Supabase (database), Anthropic (AI generation), Vercel (hosting), Razorpay and Stripe (payments), and Google (authentication). Each is bound by their own privacy policies.
- Legal Requirements: We may disclose your information if required by law, regulation, or valid legal process.
- Business Transfers: If TubeCraft is acquired or merges with another company, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at sarvesh.parab@sspenterprisescom.com. We will delete or anonymise your information within 30 days of such a request, except where we are required to retain it by law.
6. Cookies
We use cookies and similar technologies for:
- Authentication: To keep you logged in between sessions
- Preferences: To remember your settings
- Analytics: To understand how the Service is used
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.
7. Data Security
We implement industry-standard security measures to protect your information including encrypted data transmission (HTTPS), secure password hashing, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a machine-readable format
- Objection: Object to certain types of processing
To exercise any of these rights, contact us at sarvesh.parab@sspenterprisescom.com.
9. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete such information.
10. Third-Party Services
Our Service integrates with third-party services. This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies:
- Anthropic (Claude AI): anthropic.com/privacy
- Google (Authentication): policies.google.com/privacy
- Razorpay (Payments): razorpay.com/privacy
- Stripe (Payments): stripe.com/privacy
- Supabase (Database): supabase.com/privacy
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date and, where appropriate, by email. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: